Terms and Conditions

Liability

The Luxury Car Collective is not liable for any indirect, incidental, or consequential damages resulting from the use of our services. Additionally, we are not responsible for the actions or omissions of third-party service providers (e.g., yacht companies, hotels, or restaurants).

Client Responsibilities

Clients are required to provide accurate and complete information when booking services. They are also responsible for any damages incurred during their use of rented yachts, accommodations, or other facilities. Furthermore, clients must comply with all local laws and regulations while utilizing our services.

Return and Refund Policy

Payment Options

Accept major credit and debit cards (Visa, MasterCard,). Secure payment processing through an encrypted gateway

Bank Transfers. Cash Payments: Accept cash payments for services, but only on a pre-arranged basis. Full payment is required at the time of booking for individual rides. Corporate clients may have different terms based on agreements. Refunds will be processed within a specified timeframe after cancellation requests are approved.

Booking Cancellation and Modification

Customers can cancel their booking up to 24 hours before the scheduled time for a full refund. Cancellations made within 24 hours of the scheduled time will incur a cancellation fee 10% of the total fare. If the customer fails to show up without prior notice, the full fare will be charged. Customers can modify their bookings up to 12 hours before the scheduled service without incurring fees. Modifications made within 12 hours may be subject to availability and potential additional charges.

Weather and Emergency Situations

Cancellations or modifications due to extreme weather or emergencies will be handled on a case-by-case basis, and customers will be offered the option to reschedule or receive a refund. All cancellations and modifications must be confirmed in writing.

Terms and Conditions

Return and Refund Policy

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